We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • September 24, 2020

    The funeral director was excellent! Just what my husband wanted. Very kind and professional!

    Michele McLawhorn
  • September 24, 2020

    You guys were absolutely amazing during an extremely difficult time.

    Kimberly Nichols
  • Justin and his staff were exceptional and made us feel very comfortable when asking questions or requesting something. Professional, personable, caring, compassionate services offered.

    Rebecca Hamill
  • December 13, 2018

    A very splendid job! I received many compliments on the service as a whole and the funeral home. Thanks for all you did and for caring.

    Rev. Ray Lewis
  • December 13, 2018

    I was very pleased with all you did to help me and my children with the passing of my husband and their father. You helped us more than you know and we can't thank you enough.

    Diane Rouse
  • January 23, 2019

    Everything was as beautiful as it could be. The family service went very well and we all are very grateful for the attention to detail and our emotional needs.

    Cheryl Mills
  • February 07, 2019

    There was never any pressure or hurry up. I left with the feeling that the staff cared for us and our concerns. After the initial visit we returned to complete all plans. Billing was easy. The memorial service was beautifully handled. Given the circumstances, the entire experience was very nice.

    Robert Watson
  • December 12, 2018

    We are all very pleased, Thank you!

    Geneva Morris
  • December 13, 2018

    Professional and Compassionate Service, I highly recommend your team!

    Richard R. Lambert
  • November 21, 2018

    Your help made everything a lot easier, I truly appreciate all that you did for me.

    Mercedes Schoppaul
  • December 09, 2018

    We want to thank Justin for all his help and for the care of our dad! It wasn't a pleasant time in our life but he made it easy to deal with. Thank you all very much!

    Mac Gaskins
  • December 04, 2018

    Great Job! Truly Caring.

    Danny Hoell
  • December 13, 2018

    Thank you for all your help in my time of need. Your services were beyond what I expected, will always be thankful to you all for your help and also from the Greenville Church of God, Thank you! And on another note, I will recommend your services to everyone that I know, Thanks again.

    Charles Littleton
  • December 13, 2018

    Justin and his team were very helpful, even after the service. Someone was always their to answer my questions. There was a hurricane on it's way and Justin and his staff helped our family so quickly. A wonderful job well done.

    Tammy Ginn
  • December 13, 2018

    I am blessed to know where my beautiful wife will spend eternity, Thanks brother Justin.

    Jeffrey Williamson
  • December 10, 2018

    Our experience with plans for two parents over a couple of years was very good. Justin is very personable and his staff is very professional. Top notch services on both occasions.

    Steve Boswell
  • December 13, 2018

    To say this was a great experience is an understatement. I appreciate my mother pre-arranging some of her funeral details, but it was not as stressful to finish planning or continue and accommodate my needs to wait for her services

    Samantha Casper
  • December 12, 2018

    I could not have asked for better service. Everyone was very understanding. I plan on choosing Smith for my own funeral and anyone in my family for them also.

    Glenda Delgado
  • July 20, 2018

    Very pleased with the total experience, Thank you and God bless!

    Tammy Warren
  • July 20, 2018


    Alton Vines
  • April 09, 2018

    We liked what we heard from military families about your care. Thank you so much from our whole family!

    Sharlene Brandt
  • April 09, 2018

    Excellent service and response from the staff on short notice. We are very pleased overall.

    Mary George
  • April 09, 2018

    Justin did a fantastic job and went out of his way to ensure everything was handled in a professional manner. Would definitely recommend using them!

    Robert Wolfe
  • December 21, 2017

    "Your kindness, compassion and straight talk during such a painful and vulnerable time was greatly appreciated!"

    Anne Tilley
  • July 31, 2017

    Everything was great. They were nice people to work with and spent a lot of time helping me with my arrangements. I will use them again.

    Carolyn Lloyd
  • July 19, 2017

    I could not have asked for better service. Thank You.

    Arthur Cosner
  • August 15, 2017

    Justin was knowledgeable, caring, patient and thorough. I couldn't have asked for or received better service.

    Lynda lee
  • August 09, 2017

    The time of death in many times is unexpected. The service, care and promptness I received was wonderful. It helped relieve a lot of stress that is usually associated with the death of a loved one. Justin, Thank You!

    Brenda Leaphart
  • September 01, 2017

    The Fillingame family appreciates all the services that we were provided and would recommend you all to others. Thank You!

    Janie Oakley
  • July 26, 2017

    I was very pleased with the funeral arrangements. Thank you Justin!

    Renae Koloff
  • July 04, 2017

    Justin, you were very kind, compassionate and caring. You explained everything so well and went above and beyond in getting such an appropriate urn for A.G. We will always remember you making this as easy as possible. Thank you!

    Patricia Wright
  • September 07, 2017

    Justin Smith and the entire staff were not only professional but compassionate as well. This really helped in our time of sadness and difficulty!

    Anne Sampson
  • September 15, 2017

    All of you were very professional and caring at a time when I needed it most! Thank you all!

    Sharon Craft
  • September 15, 2017

    Justin and Jeff Smith were very helpful in helping with the insurance and arrangements for my mother's funeral service. They were very nice and understanding.

    Kenneth Braswell
  • August 20, 2015

    Our family thanks you for such compassion shown toward us during the death of Patricia. You all exceeded our family's expectations. You received many compliments from family and friends for your excellent services.

    Curtis Butler & Family
  • August 13, 2015

    No other service could have exceeded yours. Every detail was attended to well. Justin, you were exceptional in every way. I thank God for all the ways you helped us during the most stressful time in our lives. I highly recommend you services to anyone.

    Marjorie Everett
  • August 12, 2015

    I was very satisfied with how everything was taken care of. Justin does a wonderful job, he is very professional and personable. I appreciate the choices I was given and the fact I was not pressured into anything. I would highly recommend Smith Funeral Service and if need be, will use in the future.

    Tamara McKeel
  • July 20, 2015

    Thank you -- BIG -- thank you to Justin and his staff for making this difficult and sad time the best it could be in this tragic situation.

    Harvey Hahn, Jr.
  • May 04, 2015

    We truly appreciate your willingness to work with us and make this time in our lives easier. Thank you for you kind considerate and sympathetic demeanor throughout each interaction we had with every member of your staff.

    Jordan Tatum
  • May 04, 2015

    You were wonderful to our family. Thank you so much for your kindness to our family and Benjamin.

    Courtney Godwin
  • September 19, 2012

    “I have worked with a lot of funeral homes through the years with family members & church members. None has ever exceeded the quality, the professionalism, the personal care & concern you showed to me during this time of great loss. You went over and beyond what any funeral service I've ever been involved with before. It has helped to make things much easier & a mere thank you seems so insufficient. May God bless you.”

    Rev. Debra Wingate McPeak
  • May 28, 2012

    I was very touched by the compassion and concern you showed for myself and family. The words thank you don't even sould like enough, however, "Thank you!"

    Denise Jones
  • May 22, 2012

    My family and I appreciate Smith Funeral Services so much for taking care of everything for my brother’s memorial service. His passing was so unexpected and we were totally at a loss of what we needed to do. Justin was very not only very professional , but he was also very kind and personal. We appreciate all the time he took with helping us to write the obituary to choosing the right urn to making suggestions that honored my brother’s memory. We will be forever grateful to Smith Funeral Service for their outstanding dedication to helping families during the most difficult time in their lives. We highly recommend Smith Funeral Services to everyone going through the very difficult process of making arrangements for their loved ones.

    Theresa Williams
  • March 28, 2012

    Thank you for all you have done for my family during this difficult time to make things easier. The staff was exceptionally helpful and courteous. You worked tremendous talent to make my loved one's apprearence more than I expected as he had lost so much weight. He looked as though he had never been sick, he was smiling and resting peacefully. Thanks again.

    Dee Tripp
  • March 27, 2012

    When my mum died, I was going to use the services of the large established funeral home in town. But then my uncle suggested that Smith Funeral & Cremation Services might be more appropriate for my needs. It was the best suggestion I ever took. Though Smith Funeral & Cremation Services may be smaller than its competition, it more than made up for it in its fair and affordable prices and individualized services. The owner, Justin Smith, personally dealt with my needs and went out of his way to charge a price that fit within my desired budget and yet still deliver a quality service. He came up with ideas I would never have thought of. First, Justin suggested a display of photos of my mother. Then after patiently sitting through my many rewrites of the obituary, I came in the next day with one last edit to mention my mother's hobbies. Justin brilliantly suggested that we display some of my mum's paintings and needlework. It was this wonderful idea that turned what could have been a sad memorial service into a true celebration of my mum's life. I also like the online memorial website for my mum which allows friends and relatives from around the world to leave condolences or even upload photos. Even days after the service, Justin was willing to spend time with me to show me how to use this memorial website and make another edit to the online obituary. I wholeheartedly recommend Smith Funeral & Cremation Services to any family ever needing such services in Greenville, NC. Whatever your budget or needs, you can be assured you will be made to feel comfortable at Smith Funeral & Cremation Services.

    Kenneth Paramore
  • March 12, 2012

    Your staff was always available and very cordial. Your funeral home was beautifully decorated! It has warm and friendly yet very professional looking. We never expected mom to look so good. My family appreciated so much your geniune kindness towards our needs and your true compassion for our grief. Thank you serving us in the spirit of Christ's love.

    Gay Nelson
  • March 11, 2012

    Upon the unexpected passing of my father, Smith Funeral Services took care of everything for my mother and our family. We were very pleased with the services they provided all the way through every detail. They were very professional and yet very kind and personal. Even having prepared my father for the viewing he looked like he was taking a restful nap. We highly recommend the services of Smith Funeral Services. A great choice!

    Mary Coleman
  • March 05, 2012

    Our Pastor at Our Redeemer Lutheran Church told us about you. We found your facilities to be warm and friendly. You and your staff were outstanding! In our time of grief your staff made us feel relaxed and welcomed. We have told many people of the great service we received from you. We will recommend your facility very highly.

    Carolyn & Bob Green
  • February 27, 2012

    We are so glad the hospital staff at Vidant Medical Center told us about you. Thank you for helping us in our time of despair. We will definately tell others about you.

    Dale Marshall
  • February 24, 2012

    My family was well pleased with the way you handled the funeral arrangements for my nephew. We cannot thank you enough for your kindness. Everything was carried out so well and you were so helpful in the unexpected loss of our little Christian Miller. You were very generous and cannot thank you enough. Thanks again.

    Alice M. Martin
  • February 02, 2012

    Justin I could not have asked for a better service for my daughter, Cecilia Hernandez. You and your staff were wonderful. Our family will surely use your services in the future and will be sure to tell our friends of your services. Thank You!

    Hazel M. Govea
  • December 08, 2011

    You have very nice facilities. Justin and his staff's helpfulness exceed our expectations and I appreciate everything you did for us. Louise looked very beautiful. I thought is would cost more but it was better than my mother's funeral at the other funeral home and less costly. I will definitly utilize your service in the future and recommend your services to my family and friends.

    Robert Webb
  • November 01, 2011

    My family and I could not have been more pleased with the way Justin at Smith Funeral and Cremation Services handled the arrangements for my father's funeral a few weeks ago. After my father’s battle with cancer, I was very concerned that his physical appearance (due to severe weight loss and jaundice) would not allow us to have an open-casket viewing. I was astonished and amazed at the way daddy looked. He looked very handsome, natural, and peaceful, as if he had never been sick. Throughout the entire process of planning and overseeing the funeral and arrangements, the Smith funeral staff provided support and guidance and graced us to have the perfect homegoing for our dad. Another deciding factor in our choice for Smith Funeral and Cremation Services was cost efficiency - their price was more reasonable than other funeral homes. I feel Justin Smith has a God-given gift to serve the community as a licensed funeral director of this promising new funeral home. From the family of Rudolph Flora.

    Rita F. Drake
  • October 08, 2011

    I give Justin a 5 star rating because everything was excellent! Your facilities and helpfulness exceeded my expectations. I will be sure to tell my friends and family of your services.

    Peter Mazzei
  • September 15, 2011

    You were a blessing to our family. You have a #1 facility and half the cost of your competitor. Your staff was very compassionate. Justin Smith was so amazing with helping us with all our needs. My mom's funeral service exceeded all expectations. Your guidance and care was and still is greatly appreciated. We thank you for all you did for us. We will be sure to tell friends about you.

    Tammy Harrell
  • September 15, 2011

    I would like to thank Smith Funeral Service for the way the funeral for my wife of 48 years was handled. I could not have asked for a more pleasant experience as I had working with Mr. Justin Smith. May God bless you and your family for your compassion . It will take you far in life. From the Harrell family, thank you so much!

    Tommy Harrell